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How 786bed Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your 786bed account, how we use it, and what rights you have over it.

Account data kept securebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYour rights, clearly statedContact us to request changes
786bed How 786bed Handles Your Personal Information
DATA PROTECTION PRACTICES

How We Protect and Manage Your Data

Data protection at 786bed is built around the specific ways people access and fund their accounts in Bangladesh. Because bKash, Nagad, and Rocket are the primary payment paths, our security practices are designed around mobile wallet flows — including how wallet reference numbers are stored, masked, and used only for the transaction they relate to. Here is how we handle the four main areas of your data.

Account Security

Your 786bed account is protected by OTP verification on login. We do not store your mobile wallet PIN. Suspicious login attempts trigger an automatic account review before access is restored.

Cookies and Session Data

We use cookies to keep you logged in and to remember your preferred language and payment method. You can clear cookies from your browser settings, though this may log you out of your session.

Data Retention

We keep your transaction records — including bKash, Nagad, and Rocket payment history — for as long as required by applicable law or our internal dispute resolution policy. Once that period passes, records are deleted.

Third-Party Sharing

We share data only with the payment processors that handle your bKash, Nagad, or Rocket transactions, and only the data needed to complete those transactions. We do not sell your data to advertisers.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct, or delete the personal data we hold on your account, reach out through any of the channels below. Our support team handles privacy requests alongside general account queries. When you contact us about data, include your registered phone number and the payment method linked to your account — bKash, Nagad, or Rocket — so we can locate your records without delay.

Live Chat Start a live chat session from your account dashboard. Privacy and data requests are handled by the same support team, so you get a direct answer without being bounced around.
Email Support Send your privacy request by email with your account details and the specific data you want accessed or removed. We confirm receipt and act on the request in line with applicable rules.
Account Help Centre Visit the Help section inside your 786bed account to find the privacy request form. Fill in your name, registered number, and wallet type — bKash, Nagad, or Rocket — for faster processing.

Your Privacy Questions Answered

Below are the questions we hear most often about how your data is handled on 786bed. If your question is not covered here, reach out through live chat or email with your registered account details.

We collect your name, phone number, email address, and the payment method you register — bKash, Nagad, or Rocket. We also record your device type and IP address when you log in.

Yes. Contact support via live chat or email with your registered phone number. We will locate your account records and share the data we hold in a readable format, subject to applicable law.

We store wallet reference numbers tied to completed transactions. We do not store your mobile wallet PIN at any point. Payment identifiers are masked in our records after the transaction is verified.

You can request deletion through the Help Centre or by email. We will remove data that is not subject to a legal retention requirement. Some transaction records must be kept under applicable rules.

We share only what is necessary with the payment processors that handle bKash, Nagad, and Rocket transfers. We do not share your data with advertisers or unrelated third parties.

Log in and go to your account settings to update your phone number or email. For changes to your registered payment method — bKash, Nagad, or Rocket — contact support to complete the verification process.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.